Family Info

Family & VisitorsWellcome Manor Visitors

Being a family or friend of a loved one seeking treatment can be difficult.  Wellcome Manor is here to provide resources and support for everyone involved in the recovery process. Drug and alcohol addiction is hard on everyone, not just the addict. We have outlined some information below to help support you and your loved one during their stay.

Family Programming – Friday’s 1:30pm – 3:30pmEva Wing Room.

Family participation is extremely important to the success of recovery. Our treatment plan is designed to offer family participation as part of our process. We strongly urge you to participate in your family member’s treatment program.  We offer family programming each Friday from 1:30pm to 3:30pm, with a visiting hour directly following the family programming until 4:30.  This additional hour is only offered to members who participated that day.  For those who wish to visit separately, please limit those days to Saturdays or Sundays. (Only one day per weekend)

As we are a treatment center dedicated to the recovery of our patients, it is our policy that all outside items that are brought for a patient be pre-approved by a counselor prior to delivering them.  Any unapproved items will be sent back with the visitor.

Visiting Information

  • Visiting Hours are Saturdays or Sundays, 1:45pm-4:15pm. (Only one visit per weekend)
  • Visitors under the age of 18 must be accompanied by their parent/guardian.
  • Visitors 18 years or older must be able to provide a government issued photo ID.
  • Visitors must sign up and be approved by the clinical team prior to any visits. 

Phone and Mail Information – Client Voice Mail Number: 507-546-3928

Family and friends may leave messages for clients on the Patient Voice Mail System at 507-546-3928. This system is checked throughout the day by Wellcome Manor staff.  Messages are given to clients after programming has ended. Clients will not listen to these messages.

Clients are allowed to make one 15 minute phone call per day. (Two calls are allowed on Saturdays and Sundays).  Long distance phone calls must be made with a calling card.

*Please do not call the WMFS business line for a client unless it is an emergency.

Mailing Information

Wellcome Manor Family Services
C/O (Client Name)
PO Box 238
Garden City, MN  56034